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Have a sense of humor. Never raise your voice. Use the silent stare. Learn your students' names. Send the first disruptor to the hall and the second to the office. Let your administrators know about your class. Have administrators visit your classroom.
Be steady, consistent and firm. Acknowledge the feelings of the individual. Remember that disruptive behavior is often caused by stress or frustration. Address the disruption individually, directly and immediately. Be specific about the behavior that is disruptive and set limits.